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Managed Services

END USER SOLUTIONS

Let Aden solve your end-users’ problems for you.
Services to monitor, manage and solve problems for IT systems on your behalf.
Management services

Aden offers a one stop shop capable of providing support for integrated facility management and customisable tech solutions, ranging from support on security, network, maintenance systems, to data management solutions.

 

We improve business outcomes by providing end users quality experiences and solutions adapted to your needs and capacity.

We also guarantee your company a quick reaction, managing performance and availability alerts in real-time, isolating issues and deploying triage methods to reduce resolution time.

Our experienced outsourcing options provide cost savings while delivering value, driving innovation, and providing scalability.

Our Services

Helpdesk

We supply effective and professional helpdesk services to manage technical issues. Our staff also provides real-time reporting and management of uptime and performance issues, directly addressing them to provide quick resolution times.

Hardware Provision

We provide top of the line workstations and laptops, as well as conference call hardware and network equipment to ensure smooth daily operations. Our PBX conference call equipment makes collaboration easy, and keeps your calls secure.

Cloud Storage

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Entrust your digital data to our reliable cloud storage system, with encryption, built-in backup features, and high uptime providing added layers of protection.

Security Hardware & Software

Aden can keep your facilities secure, providing facial recognition or fingerprint access control, CCTV and infrared motion detection equipment, all directly linked to our monitoring and analytic software.